Refund Policy

Last updated: 9/20/2025

Our Refund Policy

At Covercues, we’re committed to providing high-quality tools that transform your plain text into stunning prompts. Because our services are delivered digitally, our refund policy differs from physical goods but still respects your rights.

Free Trial

We offer a 7-day free trial so you can explore Covercues before subscribing.

    Refund Eligibility & Non-Refundable Situations

    Refund Eligibility

    If you experience a genuine technical issue that prevents you from accessing or using Covercues and our support team cannot resolve it, you may request a refund within 7 days of purchase.

    {"Non-Refundable Situations\n"}

    Once you have accessed or actively used the paid features after the free trial, refunds are generally not available except for unresolved technical issues. Refunds cannot be issued for change of mind or unused time on a subscription once a billing period has started.

    To Request a Refund

    For requesting for refund Email: covercues@gmail.com with your order details and a description of the issue. Our support team will review your request and respond within 5 business days.

    Request Processing

    If approved, refunds are processed to your original payment method. Processing times depend on your payment provider (typically 3–10 business days).

    Subscriptions & Cancellations

    You can cancel your subscription at any time to stop future billing. Your access will continue until the end of your current billing period.